Ship the product and inform the buyer of relevant shipping information. Arrive at the customs to remind shipping related progress. Reach the destination and remind the buyer to pick up the goods.
2. Technical support
Provide customers with after-sales product instructions, installation videos and various technical support.
3. Returns service
Reply to the buyer's request within 3 working days. Within 6 months, if the product is damaged due to its own functional problems, it can be returned. Support the communication of return and exchange in written form such as email.